General Terms and Conditions of Use of DATA TOWER Kft.

Last updated: 2024/12/05

Lampyre is a Software and Analytical Platform to search and analyze data in open sources, provided by DATA TOWER Kft. (DATA TOWER, Company, we, our, us), company, registered in Hungary.


Terms

Service Provider – DATA TOWER


User / Customer – a person who visits and uses our websites and has access to our products and services.


B2B Customer – a user who has a Lampyre CORP account and who purchases our products via our official B2B Distributor SNTT d.o.o. or in the Store section of the Lampyre CORP account.
Note: Starting Jan 2024 registering a COPR account is not available directly on our website. Please visit the website of our official B2B Distributor SNTT (https://osntt.com) if you wish to create a CORP account.


B2C Customer – a user who registers an account (a Lampyre PRIVATE account) on our website and who purchases our products in the Store section of the Lampyre Private account.


Lampyre – a software and analytical platform to search and analyze data in open sources.


Website / Site - websites used to access the Company's products and services hosted in domains at lampyre.io and account.lampyre.io and under their control.


Data Lookup – a web-based tool for a quick data lookup from any browser or device.


Lampyre Web – a web-based tool for a quick data lookup from any browser or device, like the Data Lookup tool, but operating by means of a graph. It provides better visual analysis and data enrichment options.


Lampyre Desktop – a software provided to the User under a license and allowing a more comprehensive data crawling and further analysis. It supports data visualisation and analysis in different modes (table, graph, map, timeline) and sending requests to all available sources in the system to obtain information from scratch or to enrich existing data.


Lampyre API – a set of methods, protocols and tools you can use to exchange data with our services and thus perform multiple functions.


Lampyre Tools – Lampyre Desktop, Lampyre Data Lookup, Lampyre Web, Lampyre API and any other tools available or to be available to our users in their Lampyre account.


License – a set of User rights and obligations with regard to the Lampyre Desktop software, assigned in writing and accepted by the User before accessing the Lampyre Desktop software.


Subscription – an instrument enabling the User to have access to the Company's products and services and to use such products and services.


General terms and Conditions of use of the DATA TOWER or Terms and Conditions – the terms of use of the DATA TOWER software products and services established in this document.


Acceptable Use Policy (AUP) – the agreement between the User and DATA TOWER Kft which states how DATA TOWER resources are to be accessed.

Introduction

The General Terms and Conditions of use of the DATA TOWER (Terms and Conditions) are part of other DATA TOWER operational documents, so the provisions set forth herein should be read in conjunction therewith. Thus, before using the DATA TOWER software products and services, you should review the text of these Terms and Conditions, the Privacy Policy, and the other documents which are freely available at https://lampyre.io/documentation.


These Terms contain rules for the use of products and services which belong to DATA TOWER and lampyre.io and account.lampyre.io websites operated by DATA TOWER, and include the terms of the Acceptable Use Policy for such products, services and websites. For the purposes of these Terms of Use, any of the aforementioned websites will hereinafter be referred to as "our site", "our sites", "this site", "these sites", "our website", "our websites".


Please note that these Terms also govern the conditions and procedure for granting a license to use the Lampyre Desktop software.


When using our web sites, software products or services and by providing us with your personal information (including that which you may have shared with us through official channels), you accept these Terms of Use and agree to comply with them. If you do not agree with any part of these Terms of Use, do not provide us with personal information or use our websites, software products or services.

DATA TOWER (Service Provider) registration details

DATA TOWER Kereskedelmi- és Szolgáltató Korlátolt Felelősségű Társaság

Abbreviated title: DATA TOWER Kft


Our legal address: 2/3, Andrassy út. 31, Budapest 1061, Hungary.

VAT EU ID: HU26658799

Company registration number: 01 09 337671

E-mail: admin@lampyre.io

We can change the present conditions

We can make changes to these Terms and Conditions, so you should regularly review the most current version of this document. We will notify you of such changes at any time. By continuing to access our Web site and by continuing to use our products and services after such changes become effective, you acknowledge and agree to the revised Terms of Use.

Who is our website for?

Our site is intended for users from all over the world who are over the age of 18. Our Terms of Use are based on the laws of Hungary and the European Union. The rights and obligations contained in these Terms of Use, and in other documents belonging to us, may be limited or unavailable to persons or areas under the jurisdictions of states for which sanctions are applicable by the European Union or Hungary.

Age requirements

By using our website and accessing our products and services, you declare and warrant that you are over 18. If you are under 18, please leave our site and do not use our products and services.

Access to DATA TOWER products and services

DATA TOWER is the owner/licensee of all the products and services it offers and the owner of all intellectual property rights for its website and everything published there including but not limited to the design, functionality and documentation, but excluding the results of the requests sent to open sources by means of any of Lampyre tools.


Our products and services can be accessed and used based on a subscription purchased by the User after registration on our website. (For more information on creating an account, refer to “Your Account” section of these Terms and Conditions).


For your convenience, we have divided subscriptions into certain subscription plans, which enables you to choose the most appropriate option for your goals.


Products and services are available for a fixed term, as determined by the selected subscription type. For functional limitations, content, terms, and costs for each type of subscription, please refer to the price list at https://lampyre.io/pricing.


The Company reserves the right to change the subscription prices for the future without prior notice to the Customers. Subscription prices may also depend on factors including: whether you have a promo code for a discount, whether you use your referral balance, your country of residence and other.


For more information on the referral balance, where to get it and how to use it, check out our Referral Program description here.


All Lampyre requests are priced in virtual currency, which is measured in photons. The price will always be indicated in all Lampyre tools prior to sending the selected requests. The pricing for requests via API can be found beside each request description and under the POST section here: https://api.lighthouse.lampyre.io/api/1.0/doc/.


The Company reserves the right to change the request prices for the future without prior notification to the Customers. The prices listed in Data Lookup and in the Lampyre Desktop software when you make a request, are always applicable and current, and you should refer to them in case of contradiction with the data in the price list. If you have any questions regarding the request prices you may contact us via support@lampyre.io.


Please note that the request results obtained by the Lampyre Data Lookup and Lampyre Web tools are available in your account only for 2 months starting the day they were obtained. An expiration countdown will appear below each request result 2 weeks before their deletion. In order to save these results, you should export them to your device. The Company excludes its liability for any damage caused by the Customer's failure to save or export the request results and the Customer is not entitled to claim any kind of compensation because of the deletion of the request results in time.


You should pay the price of our products and services through external payment systems. We do not store your bank card information, but we do receive specified payment information (including the first 6 and last 4 digits of your card, your name and your email) based on the purchases you make. You can read more about this in our Privacy Policy who else can access your personal data.

Auto-renewal feature

Please note that the initial purchase of any type of subscription gives you access to products and services along with the activated auto-renewal feature of the selected subscription. Subscription auto-renewal consists in providing the service of automatic charging of the selected subscription type from your bank card or from your e-wallet of one of the payment systems. The auto-renewal feature provides an automatic multiple-payment option (according to the selected rate) on our website upon expiration of your subscription after the initial payment, up to the moment you cancel the auto-renewal feature in your account.


To disable auto-renewal, access the Subscriptions/Payment Plans section in your account. Please note that once you disable auto-renewal, you will not be able to reactivate auto-renewal for the same product.

Lampyre Desktop License Terms

Subject to and in accordance with these Terms, DATA TOWER grants you a non-transferable, non-exclusive, revocable license to use the Lampyre Desktop software available to Users for download under certain types of subscriptions.


This license grants you the right to download, install, run, and use the Lampyre Desktop software for analytical purposes. The software is provided to you by an issued product key (no hardware is supplied).


You can create a backup copy of the Lampyre Desktop software if you need to back it up. For other purposes, copying products and services is strictly prohibited.


The rights granted for you under the issued license are subject to the following restrictions:


(a) you shall not sell, sublicense, rent, lease, transfer, assign, distribute, post or otherwise commercially exploit our Software;

(b) you shall not allow unauthorized access (hacking) to the Lampyre Desktop software;

(c) you are prohibited to modify, disassemble, create derivative works from, deconstruct, decompile, or rebuild our Software, and permit any third party to do so;

(d) you are prohibited to make copies of our Software and documentation for purposes other than to back them up.


Licensing period and price


The Lampyre Desktop software license is issued to the User as part of the subscription purchased by the User, and the cost of the license is already included in the cost of that subscription. In this regard, the License may have different validity periods, which are determined by the type of selected subscription.


You should also note that not all subscription types include access to the Software. Before you purchase a subscription, you should review the list of subscriptions we offer and their contents. For functional limitations, content, terms, and pricing for each type of subscription, see https://lampyre.io/pricing. For more details on the available subscriptions, see “Access to DATA TOWER Products and Services” of these Terms and Conditions.


Also note that upon termination of your License, we deactivate the product keys and any other files (if provided) and revoke the remaining photons that came with that license. If you have other previously purchased products you may continue using them. If you don’t, you agree to immediately and completely stop using the products and services until you purchase a new subscription plan or a product.

Disclaiming Warranties

DATA TOWER provides all its products and services “As is”, and is responsible only for the compliance of the provided products and services with these Terms.


While we make every effort to offer quality products and services, we do not guarantee that the products and services we provide, or their individual components or features, will be error-free, uninterrupted, or meet every user's expectation.


The Company strives to ensure that its products and services provide the broadest and most accurate results possible. However, due to the nature of the service, the Company cannot guarantee that the request results meet the customer's individual preconceptions and needs or that these request results are complete and suitable for the Customer's unique purposes. The Company excludes its liability for any damage caused by the possible errors or omissions in the request results or the data in the request results that does not correspond to reality. Please also note that the results of the requests obtained via any of the Lampyre tools are beyond the responsibility of DATA TOWER and in each case require a professional analytical assessment, the Company is not responsible for.


Therefore, the Company is not liable for any direct or indirect consequences of any use of or inability to use its sites, products, and services or for damages (including damages, loss of profits, loss of data, or harm to your honor, dignity, or goodwill) caused to the Customer or to any third party as a result of any use, inability to use, or failure to use our sites, products, and services.


Please note that we have technical support available to provide you with basic technical assistance and advice if you encounter difficulties using our websites, products, and services. For more information, see the Technical Support section of these Terms.


Also, the Company doesn’t perform any installation or configuration of the provided products. We do not guarantee that the hardware and software specifications of your equipment meet the requirements of the products we provide. Therefore, before you purchase a license for the Lampyre Desktop software you should check the compatibility of your device with the products we provide as per our minimum system requirements (https://lampyre.io/documentation/documentation/about.html#system-requirements)


We also strongly recommend you to read the full documentation of the product features we provide at https://lampyre.io/documentation. TThe documentation may include end-user manuals, operating instructions, installation guides, various notes, and other information. Occasionally, we may revise this documentation.


We may release updates to a particular version of the products and services during the term of the subscription you purchased. However, we are not obligated to create or release such updates. The Company has the right to terminate any obligation to support previous versions of products and services when an update is available.

Account management for B2B customers

DATA TOWER hereby informs its B2B customers (owners of CORP accounts) that the management of the CORP accounts will be done by SNTT svetovanje nova tehnična trgovina d.o.o. (Registered seat: Spodnja Senica 20, 1215 Medvode), who also carries out marketing activities on behalf of DATA TOWER. SNTT d.o.o. as the account manager is managing relationships with B2B customers to ensure their needs are met and they remain satisfied. This includes but is not limited to targeted marketing campaigns, account management, and other promotional activities designed to enhance the business relationships with the B2B customers. Any matters concerning technical support will be sent to DATA TOWER who may cooperate with SNTT to ensure the issue is resolved in the best and quickest manner.


For this purpose, all data and information managed by DATA TOWER in relation to CORP accounts will be transferred to SNTT d.o.o. Any personal data managed in connection with CORP accounts, will be transferred in accordance with the Privacy Policy of DATA TOWER.


By continuing to use DATA TOWER's services following any amendments to this chapter, B2B customers (owners of CORP accounts) acknowledge and agree to the updated terms regarding the transfer of their data to SNTT d.o.o.

Grounds for processing personal data

By making a request via any of the Lampyre tools, you confirm that you have grounds for processing personal data. Such grounds, in accordance with Article 6 of the GDPR, should be at least one of the following:

  • the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

  • processing is required to perform a contract to which the data subject is a party or, on behalf of the data subject, take steps prior to entering into a contract;

  • processing is necessary for compliance with a legal obligation;

  • processing is necessary to protect the vital interests of the data subject or another person;

  • processing is necessary to perform a task in the public interest;

  • processing is necessary for the purposes of the legitimate interests pursued by the Service Provider or by a third party, except where the interests or fundamental rights and freedoms of the data subject that require protection of personal data prevail over such interests, in particular where the data subject is a child.


Please note that the use of results from requests made by means of any of the Lampyre tools must not be contrary to legal and moral standards. We assume no responsibility for the consequences caused by your ignoring this provision.


Use of products and services on terms and in ways not stipulated in these Terms of Use is possible only under a special agreement with the Company.

Claim of copyright violation

DATA TOWER respects the intellectual property of other people. If you have reason to believe that we are violating your intellectual property rights, please notify us by emailing at the address listed in the Contact Us section and provide the details as follows:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;

  • Identification of the copyrighted works allegedly infringed or, if multiple copyrighted works on a single site are covered by a single notice, a representative list of such works on that site;

  • Identification of content that is alleged to be infringing or is the subject of illegal activity and that should be removed or access to which should be disabled;

  • The most extensive list of your contact information possible so that we can contact you promptly to resolve your problem;

  • A statement that you believe in good faith that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

  • A statement that the information in the notice is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;

  • Your signature.

We can make changes to our website

We periodically change and update our website to reflect changes in the products and services we provide, and our pricing policies. We may also redesign our website to optimize it. The above list of possible changes is provided as examples and is not exhaustive. If any changes we make will have a serious impact on the continued use of our site, we will notify you in advance of such changes. If we make minor changes and updates to our site, we will not send you any notice.

We may suspend or terminate access to our site

We make no warranty that our site will be uninterrupted or available at all times. For technical or commercial reasons, we may suspend, limit or terminate access to the entire website or part(s) of the site. We will try to notify you in advance of such cases.

Your user account

To access and use our products and services, you require an account – either a CORP account (for our B2B customers) or a PRIVATE account (for our B2C customers). To create a Private account, you need to register at our website providing your email address, password, and country of residence in the required fields. To create a CORP account, you need to contact our B2B branch here and follow their instructions.


You should be careful in choosing the country you enter in the registration field, as you will not be able to change your choice later. You will be given access to the created account upon following the link provided in the letter sent to the email address you specified during registration.


For further information about what data do we collect about you and how we use it, please see our Privacy Policy.


Please note that all the users registered at our website automatically become members of our Lampyre Referral Program. You can read about the Program here.


You may also require an account in the payment system through which you can purchase subscriptions to our products and services from DATA TOWER to ensure full use of our products and services. In this case, you must comply with the policy of the payment system you are using when making such purchases.

You should protect your account information

You should be reasonable and responsible when posting your own personal information in the public domain. Do not make your account available to third parties without the written permission of the Company. You should not disclose to any third parties any user information through which you access your account. If your account has been compromised, we may not be able to give you back access to your account and you may not be able to get a refund on any subscriptions you have paid. For more info on when refunds are available, please read our Refund Policy.


We are not responsible for the disclosure of your personal data due to your fault.


Also, if you receive access data from us to download the Software (e.g. product key file, user names, passwords, etc.), you agree to keep the received data strictly confidential and not share it with third parties without our written permission.


If you believe or suspect that someone has misappropriated your account login credentials or access data to download the Software, you must notify us immediately using the contact information listed in the Contact Information section of this document or via Web Chat in your personal account.


Please note! Any inquiries and messages we receive through your account or through the contact information assigned to your account are considered by default to have been sent by you.


Therefore, we strongly recommend you to provide correct contact information in your account, and to keep your information up to date for timely resolution of any problems that may arise. However, in some cases, the Company may have reasonable doubt over the identity of the person reaching out to us outside his account. In that case, we may ask to provide information indicated in the account to verify that you are the owner of the account. For more information about the purposes and methods of processing your personal data and the methods of their protection, please review the DATA TOWER Privacy Policy.

Third-party links

These Terms of Use apply solely to websites, software products and services that are developed, operated or controlled by DATA TOWER. Our products and sites may contain hyperlinks and banners which, when clicked on, will redirect you to third party websites and resources. Such links are provided for informational purposes only and are not intended to imply that we approve the linked sites or the information you may access through them. The Company is not responsible for the content contained on third-party websites and resources.

Technical support

If you encounter any difficulties while using our products or services, you can contact our technical support service. You can send an email to support@lampyre.io or send a message in the Web Chat in your account.


Please note that some problems cannot be solved without active participation of the User. If the User refuses to participate in addressing such a problem, we are not responsible for the inconvenience caused.


We also draw your attention to the Company policy, under which all correspondence, telephone conversations and business meetings are conducted exclusively in English. Therefore, for a quicker resolution of your questions, please contact technical support in English, using the email address assigned to your account.

How we will contact you

We will communicate with you via the email you provide when you register on our website and the chat service you create in your personal account on our websites.

We may also use other types of communication to respond to your requests. By default, we will respond to your requests where we receive your request. If you would like a different type of response, please let us know in the body of your request letter and we will try to meet your demand, if possible.

Remember that we do not use direct marketing in our communications with you.

Telegram Bot

Please note that currently Lampyre does not have an official Telegram Bot. Once an official Telegram Bot appears, we will notify you, and post a link on our website. Be careful when using Telegram Bots that we haven't confirmed as official. We are not responsible for the actions of such Telegram Bots and do not guarantee their security.

Rules for links to our website

You may only link to our home page and to parts of our site provided such linking is reasonable, legal, and not intended to compromise our reputation or to derive any benefit from it. You should not insert a link to our site as a form of contact or approval and acceptance by us of certain content, unless such approval and acceptance are appropriate.


Any use of links to our website or to parts of our website on terms and in ways not provided for in this section is only possible under a special agreement with the Company.

Acceptable Use Policy

You must only use our websites, products and services for lawful purposes and in ways that do not violate any local, national or international regulations. When using our websites, products and services, you must not:

  • create Lampyre accounts using other people's personal data;

  • create multiple Lampyre accounts without a technical necessity;

  • make DDoS attacks;

  • send spam, unrequested advertisement and other unwanted emails on behalf of DATA TOWER;

  • distribute anything from the following list disguised as files generated by Lampyre products: data containing any viruses, trojans, worms, time bombs, keyloggers, adware or any other malicious computer programs or similar computer code that are designed to harm the operation of computer software or hardware;

  • use our websites, products or services in any way considered illegal or fraudulent, or for illegal or fraudulent purposes or consequences.


You also accept that:


(a) you shall not sell, sublicense, rent, lease, transfer, assign, distribute, post or otherwise commercially exploit our products, services or sites;

(b) you agree not to unauthorize (hack into) our products, services or websites, or to take any action to compromise their confidentiality, integrity or availability;

(c) you must not bypass any licensing features and obtain the source code underlying the products and services;

(d) you must not modify, deconstruct, create derivative works from, disassemble, decompile, or reverse engineer our products, services, or any part of the site, and you must not permit any third party to do so;

(e) you must not access our website to create a similar or competitive website;

(f) you must not make copies of our products, services and documentation for purposes other than to back them up;

(g) you must not use the design of our products and sites for commercial purposes, including audio-visual and graphic materials, any design elements or user interface, without written permission from the Company; and

(h) except as expressly stated herein, no part of the site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, unless otherwise specified. All copyright and other proprietary notices on the site are required to be retained on all copies thereof.

Suspension and termination of access

Failure to comply with the provisions of these Terms of Use (including the Lampyre Desktop License Terms and Acceptable Use Policy) may result in any of the actions we take below. Thus, we reserve the right to:

  • contact you with a warning;

  • cancel any products you have purchased;

  • temporarily or permanently block your account;

  • open legal proceedings against you to claim compensation and recover all damages (including, but not limited to, passing on costs of administrative and legal fees) arising from the breach;

  • disclose information about you to law enforcement authorities and cooperate with law enforcement authorities.


Responses to your failure to comply with these Terms and Conditions are open-ended and subject to change based on prevailing circumstances.

Disclaimer

If any part of these Terms of use is found to be unenforceable, it will be construed as far as possible to reflect the intention and the remainder of the provisions will remain in full force and effect.


We may assign our rights to any of our affiliates or subsidiaries, or any successor in interest in any business related to our products and services. By proceeding to use our sites, products and services, you acknowledge that you have read and agree to this paragraph.


In some cases, additional terms and conditions apply to our products or services that are not covered by these Terms of Use. If so, the additional terms shall prevail to the extent of any inconsistency with these Terms of Use.

Applicable law

These Terms of Use, as well as any dispute that may arise between you and DATA TOWER, are governed by the laws of Hungary and the European Union, regardless of your location.


If you have any questions about the General Terms and Conditions of use of the DATA TOWER, please contact us via support@lampyre.io.

Contact details:

Website:

https://lampyre.io


Email:

admin@lampyre.io


Mail address:

2/3, Andrassy út. 31, Budapest 1061, Hungary


Other contact details:

https://lampyre.io/contact-us