Unable to run/obtain licence key


#1

Hi similar to other users previously, I’ve found this tool and would love to try it, however, no matter what I try when entering my email address in the licence verification window, I always receive the same error message:
Error: License: Download PKCS #12 file: Call failed with status code 426 (): POST https://lampyre.io/oapi/1.0/license
This is using the same email address registered for this forum.


#2

Hello, we’re updating the Lampyre infrastructure at the moment and it’s taking a bit longer than it was expected. We’ll notify you by e-mail when everything is done. After that you’ll need to download and install the latest version of Lampyre from our website.
We’re sorry for the inconvenience!


#3

I am having a similar problem when I launch the tool and enter my email address all I get is license file is not found. I have uninstalled and reinstalled several times. Also when I entered my email address I get ‘This email is already registered’ I must be doing something wrong. I just don’t know what it is.


#4

Hello!
It seems that you have already received a license to your email at another workplace. You can transfer the license from the old workplace to the new one. You need to confirm this action by clicking “reissue now” in the letter. A letter with the subject “Lampyre.io: Reissue” will be sent automatically after entering the email on the new device.

Please check your mail and your Spam folder just in case the confirmation email got delivered there instead of your inbox.